Welcome to the E-Zone Privacy Notice

Thank you for visiting E-Zone website and reviewing our privacy notice. We are happy that you have chosen to visit or shop at ezone.com.kh. This privacy notice applies to all information collected on the Site, which is located at https://www.ezone.com.kh. However, this privacy notice does not apply to any third party, if their Websites are linked to our Website. So the information we receive depends upon what you do when visiting our Site. If you visit this Site or if you provide your personal details to us, you accept our privacy notice. If you do not agree to this notice, please do not share your personal information with us. This privacy notice is incorporated into, and subject to, our Terms of Use Agreement, which manage your use of the Site in general, but without being defined in the privacy notice. The purpose of this privacy notice is to inform you of our policies regarding:

  • What types of information you may give us through our Website?
  • How we use this collected information?
  • How we protect the information about you?

If you have any questions or concerns, or would like further information on this privacy notice, please contact us on the following phone number (+855)17 55 88 65 or email: info@ezone.com.kh. To help your reviewing, here is an outline of the Ezone Privacy Notice:

  • 1 Information you may give us

  • 2 Information we may use

  • 3 We protect information about you

  • 4 Your visit to E-Zone on third-party websites

  • 5 Protection of information

  • 6 Security

  • 7 Age restriction

  • 8 Unsubscribe and further information

  • 9 Changes to this privacy notice

  • 10 Privacy questions

  • 14 Procedures to be followed in resolving disputes

  • 15 Termination

  • 16 Changes to the terms of use agreement

  • 17 Contact E-Zone

1 Information you may give us

When you access or use our Website, including but not limited to, sign up to become a member or seller, shop in our stores, sign up for everyday deals, create an online account or profile, there are two types of information that we may collect from you: (a) personally identifiable information supplied by you, and (b) non-personal information gathered as visitors who navigate the Site. (a) Personally identifiable information The following specific types of information may be collected to deliver the products and services you request, and to improve your shopping experience. The personal information you may share with us is described below: • Phone or mobile numbers When you place an order, you will have to provide financial information such as credit card number, expiration date, bank transfer or check information. This information is used for billing and delivery purposes, and to fulfill your order. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system.

2 Information we may use

We use collected information for the purpose of administration relating to our business activities, including the following:

  • - Provision and improvement of customer services
  • - Advertising of products and services available
  • - Shipping or delivering process
  • - Fulfillment of orders
  • - Issuing quotation
  • - Notification of order status
  • - Tracking and confirmation of orders
  • - Customized shopping experience
  • - Improving the Website design and functionality

We use your email address to send you messages about E-Zone everyday deals, promotional announcements, and consumer surveys. If you no longer want to receive the announcements, simply unsubscribe by checking the unsubscribe link.

3 We protect information about you

When you submit sensitive information via the E-Zone website, your information is protected. Our servers use encrypted methods for those pages which contain sensitive information (such as credit card numbers and addresses): such information is encrypted and is protected with the best encryption software.

4 Your visit to Ezone on third-party websites

We may use social media Websites or applications to engage in dialogues and share product information. We do not use third-party websites to collect personally identifiable information from individuals. Any link to a E-Zone website does not mean that E-Zone endorses or accepts any responsibility for the content, or the use of such Sites. If you use these Sites, you do so at your own risk. We make no warranty or representation with respect to any linked Websites or the information or any product and service described thereon.

5 Protection of information

We do not disclose your information or databases to any third party, including any of the personal information that you supply to us electronically as an individual subscriber. All third parties treat your personal information as fully confidential and fully comply with legal issues. It is important to emphasize that we may share your information with government agencies to help us combat illegal activities. We may do so when it is permitted by any and all applicable laws and regulations of the Kingdom of Cambodia that provides protection against, for example, potential fraud, intellectual property rights infringement, and counterfeit goods, which has already taken place. We promise to look after your personal information and will not sell any information about you to any other party. We will not release your personal information to any external company for marketing or other purposes or services.

6 Security

The E-Zone is strongly committed to maintaining and protecting the privacy of your personal information and the security of our computer systems. Firewall technology is used to prevent unauthorized access, and is backed up daily. Although E-Zone will endeavor to protect your personal information, we cannot guarantee the security of the any information you transmit to us in all cases. This because the transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.

7 Age restriction

We do sell products to children, but we sell them to individuals who are at least 18 years old. You must be at least 18 years old to register on the E-Zone Site. By registering on the E-Zone, you represent and guarantee that you are at least 18 years old or older.

8 Unsubscribe and further information

If there are any requirement to confirm to Cambodian laws, we will confirm what personal information we hold about you, update your information, remove information or correct any inaccuracies relating to personal information. If you have already created an online account, please log in and update your personal information. Find out how to update your profile.

9 Changes to this privacy notice

This privacy notice may be changed by us at any time without prior notice of such changes. You should look at this privacy notice regularly for any modifications whenever you visit ezone.com.kh. Your continued use of the Site following the posting of any changes will mean that you have agreed to the changes.

10 Privacy questions

We welcome feedback if you have any questions, concerns, or comments about the privacy notice as presented here, by forwarding the comments to us using the Comment Form or by contacting us at info@ezone.com.kh.

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អ៊ី-ហ៊្ស៊ូន​ គឺជាវេទិកាទិញទំនិញតាមអ៊ិនធរណេតពិតប្រាកដអាចទុកចិត្តបាននិងងាយស្រួល។ ជាមួយនឹងសេវាកម្មរបស់យើងអ្នកអាចទិញទំនិញតាមអ៊ិនធរណេតដោយគ្មានព្រំដែនគ្មានភាពខុសគ្នាពេលវេលានិងចម្ងាយមិនមាន។ នៅទីនេះការប្រមូលផ្ដុំវេបសាយទិញទំនិញចិននិងផលិតផលមានសន្ទុះជាច្រើនបានបង្រួបបង្រួមហើយអ្នកអាចទិញទំនិញទូទាំងពិភពលោក។

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