Welcome to the E-Zone Terms of Use Agreement

This agreement is made between you and the E-Zone. Before you start to use our Site, here’s what you have to do. Please be sure to read them. Any provision set out in these terms may be subject to judicial review of compliance or noncompliance under certain laws and regulations of the Kingdom of Cambodia. The following is a list of products and services that is often defined within these terms. Here is an outline of the Ezone Terms of Use Agreement:

  • 1 Privacy notice

  • 2 Conditions of sale

  • 3 Copyrighted materials

  • 4 Copyright complaints

  • 5 My account

  • 6 Reviews, comments, and other content

  • 7 Attention to buyers

  • 8 Product descriptions

  • 9 Colors

  • 10 Disclaimer of warranty

  • 11 Indemnification

  • 12 No guarantee

  • 13 Law and jurisdiction

  • 14 Procedures to be followed in resolving disputes

  • 15 Termination

  • 16 Changes to the terms of use agreement

  • 17 Contact E-Zone

1 Privacy notice

All personal data will manage carefully, as we outlined in our Privacy Notice. We have prepared this privacy notice to inform you about the information we may collect and use when you access the Site.

2 Conditions of sale

To open online businesses at ezone.com.kh, you agree to accept our Conditions of Sale. These conditions described the rules for making money with us. You should look at these conditions regularly, as they have been incorporated into the Terms of Use Agreement.

3 Copyrighted materials

All listing materials on this Website are protected by Cambodian copyright law, except that no copyright is claimed in any work of the Cambodian government, including but not limited to, text-based HTML codes, website design, artistic works, content, icons, and graphic symbols) and databases (written material, data, photographs of product catalog, graphics, videos, logos, slogans, and other materials) contained in the Website.

4 Copyright complaints

As we respect the intellectual property rights of others, and we request that E-Zone Seller Communities do the same. If you think your work—any material including but not limited to all photos or images, graphics, icons, software and other aspects on the E-Zone Site, has been copied or used in a manner that constitutes copyright infringement, you may notify us by sending written notice to the copyright infringement unit, who can be reached at:

5 My account

You need one on E-Zone account so that you can buy any product from us—sell any product with us. By creating an account, you agree to E-Zone's terms of use agreement and privacy notice.

6 Reviews, comments, and other content

We welcome you to write or submit any review, comments, and other content on the Website. However, any comments need to conform with not being illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to a third party, and not contain or consist of viruses.

7 Attention to buyers

Before placing an order on our marketplace, you must abide and accept our terms which is located at the bottom of the Site. Every order is subject to the acceptance and product availability. Many products on the E-Zone that are shown in the catalog come from various sources. We reserve the right to limit quantities offered or delivered, subject to availability, and to offer an alternative product at the same or higher retail value.

8 Product descriptions

We work hard to ensure that the materials and information we post to the Site is accurate. However, we cannot guarantee, and make no representations or warranties with respect to, the accuracy or completeness of product information. The accuracy of any instructions should be independently verified with inspection agents (or primary sources). To address this issue, we reserve the right to cancel orders and will not be held responsible in any way.

9 Colors

Some products that you buy from us may be different from the product that you receive. We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site.

10 Disclaimer of warranty

We have used our best efforts in preparing this digital marketplace to keep more healthy, however, we can give no guarantee with respect to the information and content accessible via the Site is accurate, complete, or up to date, and specifically disclaim any implied warranties relating to merchantability, fitness for a particular purpose, or other issues, for any products or services offered or displayed on the Site, including the non-infringement or implied warranties relating to products sold through the Website.

11 Indemnification

You agree to defend, indemnify, and hold harmless, we and our agents and employees, contractors, sellers or vendors, partners or other representatives, with respect to all third party and any claims, losses, liabilities, expenses, damage and costs, including reasonable attorneys’ fees and court costs, resulting from any violation of these terms. If you cause a technical disruption of the system transmitting the Site to you or others, you agree to be responsible for all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs, arising or resulting from that disruption.

12 No guarantee

We try to ensure that the standard of this Website remains high, and to maintain the continuity of it. However, we do not guarantee continuous, uninterrupted access to the Site, and the operation of the Site may be interfered with by numerous factors outside our control. We also do not accept any liability arising or resulting from any errors, omissions, interruptions or delays relating to the operation of this Site.

13 Law and jurisdiction

In practice, the terms shall be become an effect and interpretation under the laws and regulations of Cambodia. All disputes shall be subject to the jurisdiction of the municipal and provincial courts of Cambodia.

14 Procedures to be followed in resolving disputes

The procedure for resolving a complaint will follow a series of steps. Any controversy, claim, or dispute arising from your use, buy or sale any product from the Site, you and the E-Zone mutually agree to the following dispute resolution procedures:

15 Termination

We reserve the right, at its sole discretion, to restrict, suspend, or terminate your access to and use of the service without prior notice. Any termination rights, we reserve the right to enforce and prosecute to any violations of these terms. Also, we reserve the right to refuse an order from any customer or we may terminate your account for any reason at any time.

16 Changes to the terms of use agreement

These terms may be changed by us at any time without prior notice. You should look at the terms regularly for any modifications whenever you visit the E-Zone. Your continued use of the Site following the posting of any changes will mean that you have accepted and agreed to the changes.

17 Contact E-Zone

If you have any questions or concerns about the terms, please contact us at info@ezone.com.kh

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អ៊ី-ហ៊្ស៊ូន​ គឺជាវេទិកាទិញទំនិញតាមអ៊ិនធរណេតពិតប្រាកដអាចទុកចិត្តបាននិងងាយស្រួល។ ជាមួយនឹងសេវាកម្មរបស់យើងអ្នកអាចទិញទំនិញតាមអ៊ិនធរណេតដោយគ្មានព្រំដែនគ្មានភាពខុសគ្នាពេលវេលានិងចម្ងាយមិនមាន។ នៅទីនេះការប្រមូលផ្ដុំវេបសាយទិញទំនិញចិននិងផលិតផលមានសន្ទុះជាច្រើនបានបង្រួបបង្រួមហើយអ្នកអាចទិញទំនិញទូទាំងពិភពលោក។

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